Privacy Policy

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Overview – ISMHO Standards

The executive management of are members of ISMHO.

The Information We Collect

From Users:

This notice applies to all information collected or submitted on the website. On some pages, you can meet with a licensed psychotherapist and engage in on-line therapy, coaching, counseling services, order products and/or make requests. The types of personal information collected at these pages can include:

(1) Username
(2) Password /Confirmation
(3) First name
(4) Middle name
(5) Last name
(6) E-mail address
(7) Date of birth
(8) State
(9) Gender
(10) Phone number
(11) Credit/Debit Card Information
(12) A psychosocial history

Some of this information, excluding bank information, is supplied to any therapist or counselor with which the User enters a relationship. Otherwise, only information necessary to set up an account and payment information is available to the staff of, and is only accessed for administrative purposes (or at the User’s request). You may add or update any of your information at any time. 

All personal information is otherwise private, and will not be made available to any other User of the Web site, or any other person or entity in general, without the consent of the User. Furthermore, the staff of will only access User information for administrative purposes.

If you are engaging in on-line therapy with a therapist or counselor, he or she should make you aware of other exceptions to confidentiality such as, but is not limited to, suspected cases of child abuse, dependent adult abuse, elder abuse, and in cases where the client is a danger to self or to others.


From Therapists:

This notice applies to all information collected or submitted on the website from psychotherapists providing services on the website. The types of personal information collected from the therapists, primarily on the Therapist’s Application Form, can include:

(1) First name
(2) Middle name
(3) Last name
(4) E-mail address
(5) Date of birth
(6) State
(7) Gender
(8) Phone number
(9) Office address
(10) Office phone number
(11) Liability insurance information
(12) Type of license
(13) License number
(14) Specialties
(15) Languages spoken

The Way We Use Information:

If you are engaging in Online Therapy, coaching and/or counseling, we will provide the User with your first and last name. The User can also select a therapist by specialty, gender, location and language.

We use your license and malpractice information to verify that you are a valid licensed and insured therapist in the state in which you reside.

We use your Office address, unless you notify us otherwise, to send a payment to you.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we do not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


A cookie is a piece of data stored on the User’s hard drive containing information about the User. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the User closes their browser, the cookie simply terminates.

Log Files

We use IP addresses to analyze trends, administer the site, track User’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


This web site contains links to other sites. Please be aware that we,, are not responsible for the privacy practices of such other sites. We encourage our Users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from Users via surveys. Participation in these surveys is voluntary and the User therefore has a choice whether or not to disclose this information. The information supplied is not linked to any personally identifiable information. 


This website takes precautions to protect our Users’ information. When Users submit sensitive information via the website, their information is protected both online and off-line.

When our Set Up An Account page, order form page or Intake Form asks Users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the quality encryption software, e.g., SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. 

If you have any questions about the security at our website, you can send an email to

How to Access, Correct or Update Your Information

At any time, you may later review or update the personal information we have collected online
from you by contacting us at: Your information can also be updated once you have successfully logged into This can be done by clicking the “your account” link and linking to the appropriate category.

Choice/Opt-out provides its members with an opt-out newsletter. 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our Users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify Users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.


If you have any questions about’s Privacy Policy, the practices of this Web site, or your dealings with this Web site, you can contact:
21900 Burbank Blvd Floor 3
Woodland Hills, CA 91367